SUPPORT SERVICES
Vitality can be implemented at any time during the year, either coinciding with the annual renewal date of the health plan, or on its own as a new employee benefit.

The Vitality Group provides an array of ongoing support services that include:

• Dedicated account manager
• Engagement manager support
• Health Risk Assessment
• Maintenance of web portal with all web content
• Incentive design, management and fulfillment
• Electronic communication materials
• Call center administration and management
• Vendor management
• Extensive employee and employer reporting
• Support for the Vitality Champ program
• Data feeds accommodating eligibility and partner networks
• Access to the online Health Campus which includes content, calculators, campaigns, conversations and courses