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OUR SUPPORT

Your partner in building a culture of wellness

When it comes to launching an effective wellness solution, employers can benefit from Vitality’s expertise in implementing and promoting a comprehensive program that includes contracting, reporting, ongoing management and continuous improvement. 

The Vitality program requires minimal effort from the employer and relieves benefits administrators from the burden of program administration. Furthermore, Vitality can be implemented at any time during the year, either coinciding with the annual renewal date of the health plan, or on its own as an exciting new employee benefit.

The Vitality Group support services include:

  • Turn-key implementation
  • Dedicated account management 
  • Support for on-site wellness events, such as health fairs and group activities
  • Maintenance of the member wellness portal and employer portal
  • Incentive design, management and fulfillment
  • Custom packaging and point-tracking
  • Expansive rewards mall
  • Vendor management
  • Full library of customizable member marketing materials
  • Customer care center administration and management
  • Extensive employee and employer reporting
  • Group and individual challenge set up and administration
  • Support for The Vitality Champ Program
  • Data feeds accommodating eligibility and partner networks